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General Information

The Records Management Office serves the district by tracking all Knox County School District records (administrative & campus records) from their creation to their disposal. While maintaining Knox County School District records, the staff researches the information and retrieves records for departments, schools, and the public as needed.

All requests for student records / information are to be submitted and paid for online. NOTE: No phone, email or fax requests are accepted.

No same day service is available.

Charges will apply. Please note the information below:

    • Per Records Management procedures, requests will be processed within 2 to 5 business days of receipt. Due to the high volume of requests and vast amount of records this is not always possible.
    • Requests for information must be completed online and will be processed on normal business days during normal business hours (Monday-Friday 8:00 AM-4:00 PM).

Click the appropriate link button to request information.

You will receive a confirmation email when your request is received. Once your order has been processed by the Registrar, your payment will be processed and you will receive an email confirmation.  

Please note that this website is optimized for IE 8.0 and higher, Safari, Chrome and Firefox.

All requests will be checked for accuracy. Any inaccurate information may result in your record not being processed. All communication with regard to your order, payment, our progress, and the records delivery will be sent via email.

 

ELECTRONIC RECORD VERIFICATION

If you received an electronic record, you can verify the validity of the student record by visiting the Verify Credentials link.

Back to Knox County School District Website



The Following May Be Requested by Corporations / Universities / Attorneys:
Graduation Verification $30.00 

The Following May NOT Be Requested:
  • SAT scores may be requested from College Board or by calling 866-756-7346.
  • ACT scores may be requested from ACT or by calling 319-337-1270.

For More Information, Contact:

Knox County School District
400 W. Summit Hill Drive • Knoxville, TN 37902
Phone: 865-594-1735

 

Technical Support
Email: help@scribsoft.com  

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Business Hours
Monday - Friday
8:00 AM - 4:00 PM